Refund and Returns Policy

Effective Date: October 17, 2024

At Heatervi Rallite, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, we offer the following refund and return policy.

Refunds:

• You can request a refund within 30 days of your purchase.
• Refunds will only be issued for items that are unused, in their original condition, and in the original packaging.
• A proof of purchase is required to process any refunds.

Returns:

• To initiate a return, please contact us at info@heatervirallite.com.
• Items must be returned in their original packaging and condition.
• Return shipping costs are the responsibility of the customer unless the product is faulty or damaged upon delivery.

Refund Process:

• Refunds will be processed within 7-10 business days after receiving the returned item.
• The refund will be issued to the original method of payment.